FAQ

Who should take an Online Course?

Students join our online courses for a variety of reasons and come from diverse backgrounds, professions, and age groups. With online courses, you can Advance your skill-set or begin a career change. Take the next step in your formal education. Ease the transition before entering a full-time academic program. Enjoy learning a new topic. Whatever the reason, our online courses are a flexible way of learning about the art world without disrupting your daily life.
Are there prerequisites or other requirements?

There are no prerequisites. Our courses are open to students of all backgrounds who are 18 years of age and older. All courses are conducted in English. Video lectures include English subtitles and the option to slow-down, pause, or replay lectures for better retention. However, we suggest students have a conversational knowledge of English and basic Mathematics when pursuing one of our Certification Schemes.
Can I take more than one course at a time?

If you are new to online learning, we recommend that you begin with one course. As our courses are offered throughout the year, you can always come back and continue your studies with one or more topics.
How do I register?

Registration is available on our website. Just follow these simple steps: Select "Courses" on our homepage. Choose your course(s). Click the “Enrol Now” button on the Enrolment section of the course information. You will be asked for basic contact information and your credit card payment. We require full payment at the time of Enrolment.
My payment did not go through. What do I do?

We apologise for this inconvenience. We encourage you to reach out to your financial institution as further permissions may be needed to complete the payment. You are also welcome to write to hello@edusurv.co.uk for further guidance. Please wait a full 24 hours before trying again. A strong Internet connection and up-to-date browser are strongly recommended.
What are your Terms and Conditions?

Visit our Terms and Conditions page for further details.
Do I need specific equipment to take Online Courses?

You should have an up-to-date web browser such as: Chrome, Safari, Firefox, or Internet Explorer. Our Online Courses can be accessed on a mobile or tablet device, although we strongly encourage you to have access to a desktop or laptop computer and reliable internet connection for certain course components. Former students have told us it is easiest to read topics and complete modules on a laptop or desktop computer.
How do I contact technical support during my course?

For technical support, please email hello@edusurv.co.uk, 09:00am – 6:00pm GMT, Monday – Friday. We are ready to help!
Do I need to buy textbooks?

All the reading materials you are required to access are included with your course. Instructors may provide recommended and suggested texts for further exploration.
I completed my course! Now what?

Well done! Get your certificate: When you successfully complete an Online Course, you are eligible to receive a digital certificate of completion. We encourage you to review the syllabus to understand the Certificate of Completion requirements for your course. These requirements may or may not include the following: Completion of all course modules Successful completion of a multiple choice assessment Submission of written assignments Most courses have 1-2 short written assignments, but it can vary and it is important for you to follow -up with your instructor early in the course should you have any questions or concerns regarding your eligibility or the requirements. Certificates of Completion are delivered to the email used at the time of registration, and can be expected no later than 1-3 weeks after the course ends. These digital verified credentials allow you to present a trustworthy record of your learning to anyone at any time.
Can I put my Online Course(s) toward a professional certificate or degree program?

Online Courses are intended to deepen your knowledge of a particular field, but cannot be formally applied as credits to other institutions.
How can Online Courses bolster my career options?

EduSurv Online Courses demonstrate to future employers that you have current knowledge of Surveying and the Built Environment, provided by a trusted institution and industry leader. Including Online Courses on your resume, posting your Certificate of Completion to your online profiles such as LinkedIn, and staying connected with your classmates to network are powerful ways to continue leveraging your experience long after your course has ended
Who should I contact if I have additional questions?

You can contact the Online Team at hello@edusurv.co.uk.